Site Quality Manager

Location Ross on Wye
Discipline: Operations - Technical
Job type: Permanent
Job ref: 002562
Published: 24 days ago

There is no other business quite like ours, we think this is a special place to work, even if we do say so ourselves! For example, our last survey found 97% of our employees feel we really care about their health & wellbeing & the same number think we have open & honest communication at all levels‿  


We have been making life taste better since 1908. At the heart of everything is our rich family heritage, an unrelenting ambition to keep innovating, & a true pride in who we are. It is our team of talented people that make us. We are actively looking for difference & we are working hard to make sure all our practices are inclusive.


We're looking for a Quality Manager to join us at our Ross-on-Wye site. 




The Quality Manager is responsible for maintaining and controlling all aspects which maintain product quality and dealing with product quality deviations. The role, with additional support from the Technical Team function ensures that chemical, physical and microbiological due diligence is maintained across site in accordance to HACCP. The role also ensures that product standards are consistently met with respect to food safety and quality parameters. Audits are effectively coordinated and documentation is controlled in line with the accredited standards.



  • HACCP and HACCP system management
  • Product quality
  • Food Safety near-miss system and preventative action
  • QA Laboratory management including the analytical and microbiological testing of products
  • Analysing trends in microbiological results and acting upon these
  • Coordinating training requirements
  • Managing of customer complaint investigations and product quality failures
  • Monitoring site hygiene and housekeeping audits and driving improvement opportunities
  • Facilitating external audits with assistance from Quality Technologist and NPI and Quality Coordinator
  • Quality improvement activities
  • Assisting with process improvement activities
  • Non-conformance investigation and management
  • Ensuring a quality driven site outlook
  • Releasing of stock and authorizing concessions
  • Internal auditing schedule and adherence
  • Working in conjunction with the Group Technical Manager to provide long term improvement solutions
  • People management


  • Quality minded and driven
  • Self-motivated and driven
  • Proactive approach to problem solving
  • Being a role model for a culture of continuous improvement, seeking opportunities with a cross functional team approach wherever possible.
  • Role modeling the values and supporting business activities for inclusivity and culture.
  • Effective Communication Skills across a multi-functional business.



  • Scientific Degree level or equivalent
  • Intermediate HACCP essential (Advanced desirable)
  • Intermediate Food Safety essential (Advanced desirable)
  • Relevant quality experience in the soft drinks industry (essential)
  • Laboratory Management experience (essential)
  • Relevant technical positions in the soft drinks industry (essential)
  • Auditing experience and qualification
  • Effective written and verbal communication skills
  • Able to effectively motivate and manage teams



No matter where you work in our business you will be entitled to the following, and these are just some of the benefits of working @Vimto;

  • 25 days holiday (with opportunity to buy extra every year)
  • Private medical cover
  • Your birthday off work
  • 1 day a year off work to volunteer in the community (you choose when and where)
  • A generous pension scheme
  • Annual Bonus
  • Save as you Earn Share Scheme

Join us and #findyourdifferent


While our people tell us Nichols plc is a great place to work, we know we can do more. We are committed to being an inclusive employer and are learning what this means every day.


We are striving to ensure we are building more diverse teams, we are at our best when we bring together our different life experiences, ways of thinking and individuality.


Any job offer is subject to an individual’s Right to Work in the UK. Unfortunately, we are unable to sponsor visas.